Everything you need for world-class support
From omnichannel messaging to AI-powered assistance, FoxDesk Ai gives your team the tools to deliver fast, personal, and efficient customer support.
Connect every channel your customers use
Manage all conversations from a single dashboard. No more switching between apps.
Website Live Chat
Add a customizable chat widget to your website
Turn emails into support tickets automatically
Connect your WhatsApp Business account
Facebook Messenger
Respond to Facebook messages directly
Handle Instagram DMs from your dashboard
Telegram
Integrate Telegram bots seamlessly
Line
Support customers on Line messenger
API Channel
Build custom channels using our API
Conversation Management
Smart Filters
Filter conversations by status, assignee, label, and more
Labels & Tags
Organize conversations with custom labels and tags
Auto Assignment
Automatically assign conversations to available agents
Notifications
Real-time notifications across desktop and mobile
SLA Management
Set response time targets and track compliance
Automations
Create rules to automate repetitive tasks
Team Collaboration
Teams
Organize agents into teams by function or expertise
Internal Notes
Leave private notes for team members on any conversation
Mentions
Tag teammates in conversations for quick collaboration
Canned Responses
Save and reuse common replies to respond faster
Roles & Permissions
Control access with customizable agent roles
Agent Reports
Track individual and team performance metrics
Customer Intelligence
Contact Management
Store customer profiles with custom attributes and history
Custom Attributes
Add custom fields to capture business-specific data
Conversation History
Access complete conversation history for every contact
Reports & Analytics
Comprehensive dashboards with key support metrics
CSAT Surveys
Measure customer satisfaction with post-conversation surveys
Data Export
Export conversations and reports in CSV or JSON format
Integrations
Connect FoxDesk Ai with the tools your team already uses.
Slack
Dialogflow
OpenAI
Shopify
WordPress
Webhooks
Google Analytics
Jira
Linear
HubSpot
Salesforce
Zapier
Salla
ZidSee all features in action
Try FoxDesk Ai free for 14 days. No credit card required.
Try FoxDesk Ai Free for 14 Days